In-hospital branches remain closed.Ĭustomers are encouraged to use drive-thru tellers and virtual branch services for routine transactions. Alive Credit Union Alive Credit Union has reopened Touchton Road, Atlantic, Baymeadows, West Jacksonville and UF Health Downtown branch lobbies.Social distancing will be practicedĭrive-thru services will remain open for all transactions.įor more information, go to /coronavirus-updates. First Florida Credit Union reopened the lobbies of 11 branches on Monday, but only to limited services by appointment only.121 Federal Credit Union’s branches are now drive-thru and fully staffed and open regular business hours except for the Beach location, which has limited hours.For more information, go to /resources/coronavirus-preparedness-and-precautions. Surfaces will be cleaned after every appointment, social distancing will be practiced and deep sanitation cleaning will be done daily.Ĭommunity First’s Riverside, University of North Florida and Mandarin branches will remain closed temporarily. Masks will be provides to customers upon request. Community First Credit Union Community First reopened most of its branch lobbies Monday.īut limited services are available, appointments are requested, no more than five members will be allowed in lobbies at a time and employees will be required to wear face masks.Jax Federal common areas, such as coffee stations and check desks, will be closed to members for the time being and surfaces within each branch will be sanitized throughout the day, followed by a thorough cleaning each night.įor more information, go to /important-news-for-members-regarding-coronavirus-covid-19. Members may be asked to check in, then wait in their vehicles during peak times. Jax Federal staff members will wear face masks and branches will have posted guidelines for maximum occupancy that reflect social distancing guidelines.
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They are encouraged to wear masks covering the nose and mouth, but full face masks, such as ski masks, military masks or masks combined with sunglasses, are not permitted. Members can schedule in-person lobby appointments to open new personal or business accounts, apply for a loans or request notary public services. Jax Federal Credit Union reopened its branch lobbies Wednesday, but members are still encouraged to use “contact-free services” such as drive-thru teller stations, online and mobile banking and live online chat with member support specialists or call the credit union’s customer service center.Deep sanitation of branch offices will be conducted daily after hours.įor an individual branch’s reopening date and hours, go to /About-Us/Newsroom/Coronavirus/Branch-Changes. The number of visitors allowed in a branch at any one time will be limited, members will be required to wear protective face masks inside the branch, and social distancing must be followed, according to VyStar. VyStar will reopen select branch lobbies Monday, with the remainder coming on line by May 26.Most teller transactions will be conducted via drive-thru lanes only, including deposits and withdrawals, official checks, notary services, instant card issue and, wire transfers.Ĭustomers who need an “in-branch service,” such as establishing new accounts, loan applications and closings, “VIP check” pickup, safe deposit box access or appointments for mortgage services, commercial services or investment services should call their local branch for an appointment.
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“We appreciate our members’ understanding and kindness as we navigate how to best serve the community during this challenging time.”ĬOMPLETE COVERAGE | Coronavirus in Florida “The branch experience will feel quite different than before,” said Mary Svoboda, interim president and CEO of Jax Federal Credit Union. Florida-based credit unions plan to reopen many branch offices over the next two weeks, having already opened unstaffed drive-thru facilities as they phase in their return to business.īut they will still have safety precautions in place in branches offices, such as staff wearing face masks, limited occupancy and regular deep cleaning.
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